website terms & conditions
what is personal information?
‘Personal Information’ is defined in the Privacy Act 1993 as information about an identifiable individual, i.e. information:
About a natural person as opposed to information about a company or other legal entity; and which is in a form which enables that person to be identified. Such as… your name, title phone number, email address, mailing dress.
information we may collect and how we use it
We may collect the following information about you when you use our website: Information that you provide. We may collect personal information (for example your name, email address and postal address) when you register for our newsletter or enter a competition; Information collected by us as you use the website
Information transmitted by your computer when you use the Website. This may include your IP address, browser data and information we receive from cookies
We may also collective information necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you); or required by law.
we may use this information to:
Improve your experience on our website
Provide you with newsletters, communications about competitions and marketing campaigns or other information which we think may be of interest to you if you have provided your consent for us to do so.
Contact you if we need to obtain or provide additional information Check from time to time that you are happy and satisfied.
Where reasonable and practicable, we will collect your personal information directly from you and inform you that this is being done. Where your personal information is collected from a third party, we will take reasonable steps to ensure you are aware tha this has been done.
Any personal information you provide to us via this site will be collected and stored by Epicurean Dairy UK Ltd.
use of IP address and ‘cookies’
We may collect information about your computer including your IP address, operating system and browser type but this information does not identify you individually.
A cookie is a piece of programming which enables us to customise services on our website to the interests of the user. For example, a cookie can be used to store registration information so that you do not need to re-enter that information on a subsequent visit to the site. We may send cookies to your computer while you are accessing the Collective UK and Ireland website.
However, we do not use them to collect any personal information about you, although we may collect non-attributed (anonymous) information regarding your use of this site. Some web browsers enable you to decline the receipt of cookies. If you utilise this function you will still be able to access this site albeit without some enhancement features.
disclosure of your personal information
We respect the privacy of your personal information and we will take all reasonable steps to keep it strictly confidential.
we will only disclose your personal information without your consent if this is:
Necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you); necessary to lessen a serious threat to a person’s health or safety; or required by law.
Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.
links to other websites
We may disclose your personal information to third parties only for marketing purposes provided that we have had your direct consent to use sharing such data or to service providers who manage aspects of our operations – for example third parties who provide technical services to the website.
storage and protection of your personal information
we may record and store personal information which we collect from you and where we do so we will take all reasonable steps:
To keep your personal information secure and prevent unauthorised disclosure; and to keep your personal information accurate and up-to-date.
However, we do not promise that your personal information cannot be accessed by an unauthorised person (e.g. a hacker) or that unauthorised disclosures will not occur. If we provide you with any passwords or other security devices it is important that you keep these secret and confidential and do not allow them to be used by any other person.
You should notify us immediately if the security of these devices is breached to prevent the unauthorised disclosure of your personal information.
accessing your personal information
At any time you may request us to provide you with a transcript of any of your personal information we have stored and recorded by contacting us at Epicurean Dairy UK Ltd.
by mail: Epicurean Dairy UK Ltd. 119 The Perfume Factory, 140 Wales Farm Road, London, W3 6UG.
by phone: +44 (0) 208 896 3788
by email: firstname.lastname@example.org
We will provide you with the transcript as soon as possible but in any event within 14 days unless:
Your request is frivolous or vexatious;
Release of the personal information would prejudice our legal rights; or
We have legal grounds to deny your request.
If you are able to establish that any of your personal information which has been stored and recorded by us is not accurate, complete or up-to-date, then you should notify us and we will take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.
You have the right to ask us to not use your personal data for marketing purposes. You can request that you stop receiving communications from us or change your preferences by emailing email@example.com